Delivery Information

Delivery to the UK Mainland by ASG Supplies, DPD or DHL

FREE Next Day Delivery is offered to all customers in NN17, NN18 and PE8 area postoicde for orders over £50 (Ex. VAT).

FREE Next Day Delivery available for all other mainland UK addresses when you spend over £100 (Ex. VAT).

ALL orders must be placed before mid day to qualify.

ALL orders should be accompanied by a mobile number.

FREE Click and Collect service available at checkout.

Standard and Next Day Delivery Services (UK Mainland):

• Orders must be placed before mid day to qualify for next day delivery.
• Orders placed before mid day on a Friday (that qualify for a 'next day' service) will be delivered on the following Monday (with the exception of bank holidays).
• All orders placed after mid day on a Friday will be processed on Monday (with the exception of bank holidays). Those customers selecting a 'next day' service will receive their order on Tuesday.
• Weekend delivery services are available, please contact us to discuss. VAT at the appropriate rate will be applied to all delivery charges.

Additional Delivery Information

Goods are despatched by DPD or DHL and very occasionally Royal Mail.
There may be an additional fee for heavy/bulky/equipment orders. We will notify you of this prior to processing your order.

Outside Mainland UK / Remote Deliveries

Please allow 3-4 days for delivery.

We cannot offer premium delivery options for remote areas.

RETURNS

To cancel an order please call us on 01536 266 554 as soon as possible. Our lines are open between 8am and 4pm, Monday - Friday. Please have your order number and postcode to hand.

If your order has already been processed and dispatched, please follow the returns procedure outlined below:

Returning Goods

We hope that you are happy with your purchase, however we would be happy to issue a refund or exchange if required.

Products must be returned to us in a resaleable condition and in orginal packaging within 30 days of delivery.

Return Address: Allbrite Service Group Limited, The Allbrite Building, Darley Dale Road, Corby, Northamptonshire, NN17 2DE

Please ensure that breakable items are packaged appropriately and enclose details of your name, a contact phone number and the reason for the return.

The cost of returning the product(s) and postal insurance is the responsibility of the customer unless otherwise specified.

Any costs to deliver replacement goods will also be payable in advance by the customer.

Please be aware that a restocking fee may be applied in some instances and any products that have been personalised are non-returnable.

Returning Faulty Goods

In the rare event that the goods you receive are damaged or faulty, please let us know within 7 days of delivery by calling 01536 266 554 or emailing asg@allbriteservicegroup.com